Shaheer MalikAnswer
Designer and developer. I design and build these projects myself.
First, take the letter to a lawyer; I am a designer, not legal counsel. Then get the site audited against WCAG 2.1 AA, fix the issues in order of how badly they block people, and keep a dated record of what you found and fixed. My UX audit includes a WCAG 2.1 AA check, $499 in 3 days.
What usually fails
- Text without enough contrast against its background
- Images with no text alternative
- Forms whose fields have no labels
- Things you can only use with a mouse, not a keyboard
- No visible focus outline when tabbing
- Videos without captions
Overlays are not the fix
Plug-in accessibility widgets that promise one-line compliance do not fix the underlying code, and sites using them still receive letters. The real fix is in the design and the markup.
A sensible order
Fix what blocks people from completing the main tasks first (contact, booking, checkout), then the site-wide issues such as colour and focus, then the rest. Publish an accessibility statement with a way to report problems, and re-test after each round.
- Standard
- WCAG 2.1 AA
- Audit
- $499 fixed, 3 days
- First call
- Your lawyer
When this is not the right fit
This page is not legal advice, and an audit is not a legal opinion on whether a claim is valid.
Schedule a call
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